FAQ - International Orders
International Orders - Import Fees and Taxes
Will I have to pay import fees or taxes on my international order?
When ordering internationally, please be aware that import duties, taxes, and customs fees may apply depending on your country's regulations and the value of your shipment.
Important: The recipient is responsible for paying any import fees, customs duties, or taxes that are assessed by the courier or customs authorities upon delivery. These charges are determined by your local customs office and are beyond our control.
We recommend checking with your local customs office to understand what fees may apply to your order before completing your purchase.
What are import fees?
Import fees can include:
- Customs duties
- Value-added tax (VAT)
- Goods and services tax (GST)
- Handling or processing fees charged by the courier
These fees vary by country and are typically based on the declared value of your shipment.
How will I know if I need to pay these fees?
If import fees apply to your order, the courier will contact you directly before delivery to collect payment. In some cases, fees may be collected upon delivery.
If you have any questions about your international order, please don't hesitate to contact us.